Our Services
Motor Vehicle Accidents
Motor vehicle accidents demand an immediate response, scene management, workflow and process engineering, and importantly, customer empathy and care. Our advanced technology-based systems (Dreamtec) and proven operational processes clearly set us apart, ensuring the efficiency of our service delivery. The adoption thereof by our Service Providers is testament to the traction and impact the technology has made in the industry.
Breakdowns
Breakdown scenarios, whilst not necessarily emergencies, must be handled accordingly, and the response time to scene, as well as the safe transportation of the vehicle to the selected dealership destination, is paramount. Our extensive network of Service Providers are on-hand 24/7 to attend to breakdowns anywhere in South Africa, at the click of a button.
Roadside Assistance
Roadside Assistance services include jump starts, fuel runs, tyre changes, locksmith services, passenger transport and roadside security.
Medical
Emergency medical response is, without a doubt, the most critical service we offer. With lives at stake, the quality and competence of the paramedics, the response time, and the communication requirements, are vital in ensuring effective emergency care.
Home
Home assist services include the following types of emergencies: Electrical, plumbing (including geyser replacement), glazier, locksmith, and treefelling services. We also offer standby security services where necessary.
Concierge and Value-Added Services
Through our multi-disciplined and multi-faceted contact centre, a variety of aligned and value-added services are managed; they include concierge, Pothole Claims Assistance, Legal Advice, Fine Payment Assistance, RAF Claims Assistance and Panic Alert Services
professionally managed
from our multi-disciplined
24/7 contact center,
situated in Sandton.